1. What is Games Walla?
Games Walla offers subscription for customers to enjoy selected online games on gaming platform without using mobile Internet quota. With this data add on plan, customer will be able to up to 15GB Data depending on the purchased Games Walla plan at high speed when they access to the respective game partner platforms mobile application.

2. How much will I be charged for this subscription?

There are three types of packages that customers can choose from:

Plan	Daily	Weekly	Monthly
Price	RM2	RM7	RM20
Quota	3GB	10GB	15GB
Validity	24 hours	7 days	30 days

3. How do I purchase Games Walla service?
Step 1: Dial *118#
Step 2: Choose 'Other Add On'
Step 3: Select any 'Games Walla' Data Package (Daily/Weekly/Monthly) that suits you & choose 'Purchase'
Step 4: An SMS confirmation will be sent upon successful subscription.

4. What are the mobile games I can play with Games Walla?

Arena of Valor (AOV)
Free Fire
PUBG

5. How do I check My Games Walla data usage?

Send ADD<SPACE> ON<SPACE>BAL to 28882.

6. Can I transfer the purchased Games Walla from my current phone to a new mobile phone?
Yes, Games Walla is a service attached to your phone number and not your mobile phone.

7. How do I renew my Games Walla subscription?
This Add On packages are on an auto-renewal basis only for prepaid customers.

For Postpaid customers, after Add On has ended at the end of its validity period, you will need to subscribe again.
For Prepaid customers, please ensure that you have an active Internet Plan and sufficient credit for auto-renewal.

8. Can I stop auto-renewal from Celcom Games Walla?

Via SMS (Prepaid users only):

Weekly

Send "STOP GW WK" to "28882"

Monthly

Send "STOP GW MT" to "28882"

Via USSD:

Step 1: Dial '*118#' and choose 'Other Add On'

Step 2: Select 'Next' to proceed next page

Step 3: Select 'Games Walla'

Step 4: Select 'Stop Auto-Renewal'

Step 5: Select 'Confirm" to stop auto-renewal

Step 6: Select '1.Weekly / 2.Monthly' to stop auto-renewal

Step 7: Receive successful notification.

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