1. What is Pakej Rahmah Siswa?
The Pakej Rahmah Siswa is a special prepaid offer designed for Malaysians, aimed at addressing the rising cost of living by meeting the need for essential basic communication services, enhancing productivity, and reducing connectivity costs for those in need, with a longer validity period (180 days/ 6 months). This package is subject to the terms and conditions set by each participating mobile network operator, which includes CelcomDigi, Maxis, U Mobile, Telekom Malaysia, and YTL Communications.
2. What does the Pakej Rahmah Siswa offer?
Users can enjoy 30GB high-speed Internet with no speed cap for 180 days. With this package, users can stay connected and carry out essential daily online communication activities, such as for learning purposes, accessing and sending emails, instant messaging, browsing websites, engaging with social media, and more.
3. Who is eligible to subscribe to the Pakej Rahmah Siswa?
Pakej Rahmah Siswa is available to youth aged 25 years old and under.
Eligibility is automatically determined based on the date of birth registered in the user details system of each service provider.
4. Does the Pakej Rahmah Siswa require identification (IC) proof?
Yes, identification (IC) proof is required.
5. When is the subscription period for the Pakej Rahmah Siswa?
You can subscribe to this package starting from 16 August 2024.
6. Is the Pakej Rahmah Siswa only valid for prepaid plans?
Yes, Pakej Rahmah Siswa is valid for new or existing prepaid customers.
7. Which prepaid plans are eligible to subscribe to the Pakej Rahmah Siswa?
CelcomDigi Prepaid Edisi Biru
CelcomDigi Prepaid Edisi Kuning
8. Can users register for the Pakej Rahmah Siswa on CelcomDigi website like the previous Pakej Remaja?
No. Pakej Rahmah Siswa can be subscribed through the Celcom Life and MyDigi apps.
9. How do I subscribe to the Pakej Rahmah Siswa?
Via Celcom Life app:
Step 1: Log in to Celcom Life App
Step 2: Select 'Add-Ons'
Step 3: Select 'Internet'
Step 4: Select 'One Time Pass'
Step 5: Select 'Pakej Rahmah Siswa' to complete purchase transaction.
Via MyDigi app:
Step 1: Log in to the MyDigi app
Step 2: Select 'Buy Add-Ons'
Step 3: Select 'Internet'
Step 4: Select 'On Demand'
Step 5: Select 'Pakej Rahmah Siswa' to complete purchase transaction.
This offer will only be available for repurchase 180 days after the first purchase.
10. How can I check the service coverage in my residential area before subscribing to the Pakej Rahmah Siswa?
You can check mobile network coverage in your residential area through the JENDELA website.
11. What if I want to access apps other than the basic apps covered under this package, such as video streaming or online games?
Users can use the 30GB Internet provided by the Pakej Rahmah Siswa for video streaming, online games, or any mobile activity that uses data. If the data is insufficient, users can choose to subscribe to any available Internet pass.
12. How many times can I subscribe to the Pakej Rahmah Siswa?
There is no limit for subscribing to the Pakej Rahmah Siswa. However, users can only subscribe once at a time.
13. What happens if my existing data (30GB) is exhausted before the 180-day period ends?
You can subscribe to any available Internet pass.
14. What happens after the 6-month subscription period ends?
Users will not be able to use any of the remaining 30GB of data. Users can choose to re-subscribe to the Pakej Rahmah Siswa or any active Internet pass to stay connected.
15. Can I do multiple subscription for this Pakej Rahmah Siswa?
Yes, you can.