Campaign Period: 13 August 2024 until further notice.
1. What Tonton subscription plans are available for Pay via CelcomDigi?
There are three subscription plans for Tonton with TontonUp. However, the 1-month plan is exclusively available when you choose Pay via CelcomDigi as your payment method. By selecting 'Pay via CelcomDigi,' you can enjoy this plan at a discounted rate of RM9 per month. This plan allows you to enjoy dramas, movies, documentaries, sitcoms, anime, religious content and more in Malay, English, Chinese and Korean languages.
2. Where can I find more information about the CelcomDigi #EratkanIkatan: Tonton @ RM1 campaign?
You can find more information here and the Terms & Conditions here.
3. What content is available on Tonton?
With a free Tonton subscription, you can access:
Free-to-air channels such as TV3, NTV7, 8TV, livestream events, and news
Hundreds of free on-demand shows
With TontonUp, enjoy:
Ad-free access to K-dramas on TVN and TVN Movies
Anime, premium on-demand shows, and more
4. How can I watch Tonton?
On mobile (Android and iOS):
Download the app from the Google Play Store or App Store
Install the app on your mobile device
Sign in or register – Open the app and sign in with your Tonton account credentials. If you don’t have an account, you can register for a new one
Start watching – Browse and stream your favorite shows and movies
On desktop:
Visit the website at www.tonton.com.my
Sign in or register – Existing users can sign in, while new users can register for an account
Browse and watch – Navigate the content library and start streaming directly from your browser
On Smart TV:
Check compatibility – Ensure your Smart TV supports the Tonton app
Download the app – Search for 'Tonton' in your TV’s app store (Google Play Store for Android TV or your TV brand's app store)
Install the app – Download and install the Tonton app on your Smart TV
5. Can I subscribe to TontonUp via the Tonton App?
Currently, TontonUp subscriptions are only available via Tonton’s website. Follow these steps:
Step 1: Visit https://www.tonton.com.my/celcomdigi/celcomdigi.html and click the ‘Beli Sekarang’ button
Step 2: Select the 1-month plan and choose ‘CelcomDigi’ as the payment method. You will see the monthly subscription price will update to RM9 per month. Click ‘Join Subscription'
Step 3: You will be directed to the payment page where you will need to select ‘Get OTP’, key in the OTP and click ‘Confirm’
Step 4: You will be redirected to a payment success page and receive an SMS confirmation.
6. How do I cancel my subscription?
Step 1: Log in to your 'TontonUp' account via www.tonton.com.my
Step 2: Click the gear icon in the top right corner select 'Manage Account'
Step 3: Go to 'Subscription Plan' and click 'Cancel Auto-Recurrence'.
7. Can I switch between subscription plans?
Yes, you can switch between a free Tonton subscription and TontonUp at any time. However, quarterly and annual plans are non-refundable.
Do note that Pay Via CelcomDigi is only available for the 1-month plan.
8. What devices can I use to watch Tonton based on my subscription plan?
You can watch Tonton on any internet-connected device, including:
Web browsers
Mobile devices & tablets (via the Tonton app)
Smart TVs & Android TVs
Chromecast-supported devices
9. How many devices can I use to watch TontonUp at the same time?
You can watch Tonton on two screens concurrently.
10. Who do I contact for more information?
For further assistance, contact Tonton’s customer service via email at tonton@tonton.com.my.