1. What is 4G+5G Quota Top Up (QTU)?
The 4G+5G QTU is an internet add-on which will grant you additional 4G & 5G Quota on top of your base quota to ensure you have uninterrupted experience with the 5G network.
2. Can I use the 4G+5G quota in 4G and 5G coverage areas?
Yes, the allocated data quota is usable in both 4G and 5G coverage areas.
3. When my 4G+5G quota depletes, can I utilize the existing internet quota in 5G coverage areas?
Yes, as long as your 4G+5G QTU is still active, all quotas you currently have will be accessible on both 4G and 5G, depending on the coverage area that you are in.
4. How do I know if my plan is eligible for the 4G+5G QTU?
Below are the eligible plans for 4G+5G QTU:
No. | 4G+5G QTU | Price | Eligible Plans |
1 | 10GB (4G+5G)
| RM10 |
|
2 | 30GB (4G+5G)
| RM20 |
|
3 | 60GB (4G+5G)
| RM10 |
|
4 | 90GB (4G+5G)
| RM10 |
|
5. How to subscribe to 4G+5G QTU?
You can subscribe to the 4G+5G QTU via CelcomDigi app. You will receive an SMS upon successful subscription.
6. Do I need to re-subscribe the 4G+5G QTU the following month?
The QTU will be automatically renewed for you each month according to your bill cycle. You will receive an SMS notification upon successful auto-renewal.
7. Can I stop the auto-renewal after subscription?
You can stop the auto-renewal on our CelcomDigi app by following the steps below:
Step 1: Go the CelcomDigi app, and click the 'My Plan' tab
Step 2: Under the 'My Plan' page, click 'Internet Subscription'
Step 3: Select the QTU you want to stop auto-renewal for and toggle it off
Step 4: Confirm the unsubscription.
8. I am on Celcom Mega 80 and subscribed to the 10GB(4G+5G) QTU in the middle of my bill cycle, will I be charged the full RM10?
Yes, you will be charged the full RM10.
