This is an important notice for Celcom customers.
Please be advised that there will be a scheduled Celcom system upgrade from 12:30 a.m. to 6:30 a.m. on 21-Apr-2025. During this period, certain services and channels will be temporarily unavailable. We recommend planning your activities ahead to ensure a smooth experience.
Services and Channels Impacted During the System Upgrade
Unavailable Services:
Purchase of internet add-ons and internet plans
Purchase of roaming passes
New registration, change of plan and line termination
Activation and deactivation of value-added services
SIM replacement
Unavailable Channels:
Celcom Life App
CelcomDigi Online Shop
CelcomDigi Kiosk
USSD (e.g., *118#, *800#)
To ensure a smooth experience during the scheduled system upgrade, please purchase your roaming passes, internet add-ons, or internet plans before 21 April 2025.
All other Celcom channels and services remain available as usual. We are sorry for any inconvenience this may cause and appreciate your understanding and patience in this matter.
