FAQ: Freedom Add-Ons - Roaming and IDD (Effective date 5th February 2026)

1. What are the Freedom Add-Ons available for Roaming & IDD?

Effective 5th February 2026, below are the available Freedom Add-Ons for Roaming & IDD:

Plan Eligibility	Freedom Add-Ons (Monthly Recurring with 12-month contract)
Plan Eligibility	Roaming (Singapore, Indonesia, Thailand)	IDD (Singapore, China, UAE, Saudi)
CelcomDigi Postpaid 5G 45 SE 2026	x	Free 30 Minutes
CelcomDigi Postpaid 5G 65 SE 2026	x
CelcomDigi Postpaid 5G 80 2026	x
CelcomDigi Postpaid 5G 100 2026	x
CelcomDigi Postpaid 5G 120 2026	FREE 5GB + 15 Minutes	Free 60 Minutes
CelcomDigi Postpaid 5G 140 2026
CelcomDigi Postpaid 5G 160 2026
CelcomDigi Postpaid 5G 190 2026
CelcomDigi One Lite
CelcomDigi One Pro 2026
CelcomDigi One Ultra 2026

2. How does this offer work?

Service

Details

Roaming –

FREE 5GB Data + 15 Minutes Roaming for 12 Months (Contract)

This is a 12-month contract offer that provides free roaming in the eligible countries listed above.
Upon subscription, the allocation quota will be credited every beginning of the billing cycle for use in the eligible countries. Unused internet quota will be forfeited.
If the allocated quota is fully utilized before the next billing cycle, data access will be blocked, voice will be charged at prevailing Pay-As-You-Use rates as published on the CelcomDigi website. To continue usage, you may purchase any roaming pass.
The 15-minute allocation offer applies to:

Calls to Malaysia;
Calls within the roaming country;
Receiving calls while roaming;
Calls to other countries while roaming will be charged at the applicable Pay-As-You-Use rates.

IDD –

FREE IDD minutes for 12 Months (Contract)

This is a 12-month contract offer that provides free IDD minutes to the eligible countries listed above.
Upon subscription, free IDD minutes will be credited every beginning of the billing cycle for use in the eligible countries. Unused minutes will be forfeited.
If the free minutes are fully used before the next billing cycle, additional calls will be charged at standard Pay-As-You-Use rates.

3. How do I subscribe?

You can sign up easily via the CelcomDigi app:

Step 1: Open the CelcomDigi app

Step 2: Tap 'Shop'

Step 3: Select 'Freedom Add-Ons'

Step 4: Choose your preferred Freedom Add-Ons and confirm subscription.

4. How will I know if my add-ons is activated?

You’ll receive a successful activation notification once your subscription is active.

5. Can I still buy Roaming/ IDD passes if I have a Freedom Add-Ons?

Yes. If you buy any Roaming/ IDD Pass, the purchased pass will always be used first before your free Freedom Add-Ons quota.

6. How can I check my usage?

You can monitor your Roaming/ IDD Freedom Add-Ons usage anytime via the CelcomDigi app under the usage section.

7. What happens if I want to terminate early or after 12 months?

Early termination or contract expiry follows the General Freedom Add-Ons and Mega Add-Ons Terms & Conditions. (Refer to the Product Disclosure Sheet for details on early termination fees and post-contract options.)

Help Centre

Help Centre

FAQ: Freedom Add-Ons - Roaming and IDD (Effective date 5th February 2026)

FAQ: Freedom Add-Ons - Roaming and IDD (Effective date 5th February 2026)