Help Centre

Manage My Account | CelcomDigi

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Manage My Account

My Account

Why do I need to pay the final bill before porting out?

How to turn on/off call forwarding?

Why was my port-out request rejected?

Can I transfer my account ownership to someone else?

My Internet Quota

How to check quota usage?

How is my Internet quota deducted?

How do I allocate my Internet quota to my supplementary lines?

My Contract

How do I check my contract details?

My Subscriptions

How to switch my Prepaid plan to Postpaid plan and vice versa?

What are the services that CelcomDigi can’t assist to unsubscribe to?

How do I manage my voicemail service?

How to Check/Reconfirm My Internet Subscriptions?

My Rewards

CelcomDigi Box of Surprise (formerly known as Just4Me in Celcom)

CelcomDigi App

How to customize my profile details?

How to view my past transactions?

How to register and login to CelcomDigi app?

How to manage multiple numbers in CelcomDigi app?

How to add a bank card to my CelcomDigi account?

How to purchase or redeem vouchers on the CelcomDigi App?

How to delete my CelcomDigi app account?

Why is eKYC or account verification important and how to get it right?

How to switch my CelcomDigi app account to a new device?

What is MyDigital ID in CelcomDigi app?